Hospital Bill Dispute Resolution

Summary

Hospitals must provide proper communication before taking legal action. Verify contact details, request proof of sent communications, and negotiate a payment plan. Request detailed transaction statements to clarify discrepancies. Consider consulting a local attorney for personalized advice.

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my wife has outstanding hospital bills and we where handed over to legal department without negotiations
Hi Jan! I'm sorry to hear about the situation. Did the hospital provide any written notice or communication before handing the bills over to the legal department?
they claim they sent emails and sms messages, we did not receive any
Hi Jan! In Gauteng, it's essential for the hospital to provide proper communication before taking legal action. Here are a few steps you can take:
- Verify your contact details with the hospital.
- Request proof of the sent communications.
- Consider negotiating a payment plan with the hospital's legal department.
Would you like assistance in finding a local lawyer to help you with this situation?
i have requested the outstanding invoices which they provided , but there is no details of transactions
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It’s crucial to ensure that the invoices provided have all the necessary details. You can request a detailed statement of the transactions from the hospital's billing department showing the specific services charged. This can help clarify any discrepancies and facilitate negotiations.
Would you like any further assistance with this?
thank you, i have requested the detailed invoices and waiting for the responce
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It's great that you've requested the detailed invoices. While waiting for a response, you might want to prepare for possible negotiations with the hospital's legal department. If you need any more guidance or have further questions, feel free to ask!
thank you
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It seems like you're on the right track by requesting detailed invoices. If you have any more questions or need further guidance, feel free to reach out!
i will
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It seems like you have taken the necessary steps to address the issue. If you have further questions or need additional guidance, don't hesitate to reach out!