Demand Letter Response Timeline

Summary

If you sent a demand letter to your financial institution and received a standard acknowledgment, it indicates your letter is being reviewed. Sending a reminder email before the deadline is a good practice to ensure they are aware of the timeline and to give them a final chance to respond before you proceed with arbitration. Always consult with your legal counsel for advice tailored to your specific situation.

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I sent a demand for payment letter on */* to my financial institution and required they respond by */* or I’ll be invoking arbitration on */*. On */* I received an email stating Ms. Kennedy, I am outside counsel to Credit Karma, who has forwarded me your dispute letter. I will be looking into the matter and reach out to you once I am in a position to discuss. Best, Tom I have not heard anything else so is receiving that email a good sign or is it just standard
Hi Jen, the email you received is standard. It indicates that your demand letter has been received and is being looked into. However, if you don't receive a response by your specified date, you can proceed with arbitration. Always consult with your legal counsel for advice tailored to your specific situation.
Should I write one more email on *-* and confirm with the lawyer that filing for arbitration is what they want to do or just file it
Hi Jen, it's generally a good practice to send a reminder email on */*. This is to ensure they're aware of the deadline and it provides them a final chance to respond before you proceed with arbitration. However, it's always best to consult with your legal counsel.