Education Ombudsman Complaint Process

Summary

If you disagree with your childs school placement in finland, you can file a complaint with the ombudsman for education and the regional state administrative agency (avi). The ombudsman addresses educational rights issues, while avi ensures compliance with education regulations. You can submit complaints online or contact them directly for guidance. Filing with either or both entities is acceptable.

Full Conversation

About ombudsman for education or AVI
It sounds like you're interested in understanding the role or services of the Ombudsman for Education or the Regional State Administrative Agency (AVI) in Finland. Here are some general points:
- The Ombudsman for Education can help address issues related to educational rights and disputes.
- The AVI oversees the legality of education services and ensures compliance with regulations.
- They can assist with complaints regarding educational institutions.
Do you have a specific issue or question about these services?
About to hold the school recommendation of my son school they put him in special school in which we parent disagree because the result of my son has been biased in opinion
It sounds like you're concerned about your son's placement in a special school and believe the decision was biased. In Finland, you can:
- Contact the Ombudsman for Education for guidance on your rights.
- File a complaint with the Regional State Administrative Agency (AVI) regarding the school's decision.
Would you like to know the process for filing a complaint with AVI?
Yes so i need to do that both to ombudsman and AVI
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To file a complaint with both the Ombudsman for Education and the Regional State Administrative Agency (AVI), here's a brief guide:
- Ombudsman for Education: Submit your complaint online through their website or contact via phone. Provide details of the issue and any supporting documents.
- AVI: Visit their website to find the complaint form or contact them directly. Include specifics of the disagreement and evidence.
Would you like more detailed information on how to file the complaints?
Yes
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To file complaints with the Ombudsman for Education and AVI, you can follow these steps:
*. Ombudsman for Education:
- Visit their website and locate the complaint submission section.
- Fill out the online form with your details and include any relevant documents.
- Alternatively, you can call them for guidance on the process.
*. AVI:
- Go to the AVI website and find the complaint form.
- Provide a detailed explanation of your issue and attach supporting evidence.
- Contact them directly if you need further assistance with the process.
If you have any more questions, feel free to ask!
So i will send my letter to both of them
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It sounds like you're on the right track by preparing to send your letters to both the Ombudsman for Education and AVI. If you have any more questions about the process or need further assistance, feel free to ask!
But what if in AVI only is still ok?
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If you choose to file a complaint with only the Regional State Administrative Agency (AVI), that's perfectly fine. The AVI can address complaints regarding educational institutions and ensure compliance with regulations. If you need further assistance or more detailed guidance, feel free to ask!