Amazon Flex Deactivation Appeal

Summary

If you believe your Amazon Flex deactivation was unjustified, review the terms of service to ensure compliance, protest the decision, and consult an employment lawyer if necessary. Document all communications for reference.

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I was deactivated from my Amazon Flex delivery app. I feel I was wrongly deactivated from my working with Amazon Flex.
Hello ****, I'm sorry to hear about your situation. Could you please provide more information about the reason given for your deactivation? This will help me provide more specific advice.
We're contacting you because on one or more occasions you didn't attempt to deliver all packages in your block or select the accurate reason code in the Amazon Flex app about why you weren't able to deliver a package. When you're unable to deliver a package, it's important to select the accurate reason code in the app. Not trying to deliver all packages and not selecting the accurate reason code in the app are violations of the Terms of Service. As this is not the first notification, this violation means you're no longer eligible to deliver with Amazon Flex and will not be able to sign in to the Amazon Flex app.
I understand your situation, ****. In Indiana, you can:
- Review the terms of service agreement to ensure Amazon followed their own policies.
- Protest the deactivation if it was unjustified.
- Consult with an employment lawyer if you believe you were wrongfully terminated.
Always ensure you've documented all communications for reference.