Workplace Termination Error Resolution

Summary

An employee in Milwaukee, Wisconsin, experienced an accidental termination, causing work disruption. Wisconsin labor laws may apply, and the employee might have a claim for financial distress. Consulting a labor law attorney is recommended.

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Hi, I am currently looking for advice regarding an incident that occurred in my workplace. Last week Tuesday, June 4th, while taking a call (I work as a remote Customer Care Representative), I was suddenly kicked out of all my work systems. When trying to log back in I was getting an error message stating my credentials were not authorized. I reach out to a supervisor and team lead to let them know what was going on and they assisted with investigating the situation. The investigation took a total of three to four days to complete, in which I was unable to clock in due to not being able to work. During investigation it was concluded that I was terminated on June 3rd, * ‘accidentally’. The did reinstate some of my credentials, however, I am still not able to work due to my credentials for my main system still not being active. This issue has now being going on for a week and a half with no resolve.
Hello Brianna, I'm sorry to hear about your situation. To provide the most relevant advice, could you please inform me of your current location? Different laws and rules may apply depending on your geographical location.
I am located in Milwaukee, Wisconsin, but the main company I work for is based in Myrtle beach, South Carolina. The client I am working for through my main company is based in Syracuse, New York as well.
Hello Brianna, this sounds distressing. Here's some general information:
- As you work in Wisconsin, Wisconsin labor laws might apply.
- If the 'accidental' termination caused financial distress, you might have a claim.
- You may qualify for unemployment benefits, due to being unable to work.
I recommend consulting with a labor law attorney for personalized advice.
Okay, thank you.
You're welcome, Brianna. If you need more help or have more questions in the future, feel free to contact us. Wish you all the best with your situation.