Summary
In North Carolina, storage units are governed by the North Carolina Self-Service Storage Facility Act. The facility must provide reasonable notice before denying access and should repair the damage promptly. If your bill is up to date and you were only recently notified about the damage, document all communications, request regular updates, and consider consulting a local attorney. Forcibly entering the property may create legal complications. If the facility tries to charge you for damage you didnt cause, request evidence, dispute the charge in writing, and seek legal advice. Contact Alamance County District Court for further assistance.Full Conversation
Diane
Hi Diane, how can I assist you with your legal issue today? Could you please provide more details about your situation?
I have been locked out of my storage unit until further notice because my door was damaged by somebody that was not made and I received an email from the storage unit 2 days ago saying they reviewed my access history and the doors condition today we discovered significant damage as a result we have removed your access code until further notice we are in the process of obtaining estimate or the necessary affairs and will contact you once we have the estimate and any additional information"
Thank you for providing the details, Diane. Could you please let me know your location so I can provide information relevant to your jurisdiction?
Haw River North Carolina
Thank you for sharing the details, Diane. Here’s some general information regarding your situation:
- In North Carolina, storage units are governed by the North Carolina Self-Service Storage Facility Act.
- The facility must provide reasonable notice before denying access.
- They should repair the damage promptly and not unfairly restrict your access.
For specific legal advice, you may contact the Alamance County District Court:
Alamance County District Court
Phone: (*) *-*
Address: * W Elm St, Graham, NC *
Website: www.nccourts.govDo you have any other questions or need further assistance?
So my bill is up to date I'm not behind on anything and they did not contact me but two days ago about this issue
Given that your bill is up to date and you were only recently notified about the damage, you might consider the following steps:
*. **Document Everything:** Keep a record of all communications with the storage facility.
*. **Request Updates:** Ask the facility for regular updates on the repair status and access restoration.
*. **Seek Legal Advice:** Consider consulting a local attorney for specific legal advice.
Would you like more information on legal aid services in your area?
Can I just go in there and take my stuff out
Diane, it's important to follow the facility's rules and the North Carolina Self-Service Storage Facility Act. Since you've been notified and they are addressing the issue, forcibly entering may create legal complications.
Would you like information on local legal aid services to get more specific advice?
Okay I won't forcefully enter the property but if they make me pay for the door that was broken and it was not me they clearly said that they reviewed my access and they could see if they looked at the cameras that I wasn't the one that broke my door and I wasn't even there when the door got broke so can they make me pay for something that I didn't do that I had no clue of until I realized my door was broke
In your situation, Diane, the following steps are recommended:
*. **Request Evidence:** Ask the facility to review the camera footage and share any evidence proving you were not responsible.
*. **Dispute the Charge:** Formally dispute any charges related to the door damage in writing.
*. **Seek Legal Advice:** Consider consulting a local attorney for specific guidance.
Would you like more information on local legal aid services in Haw River, North Carolina?
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