Unauthorized Trading Account Dispute

Summary

Unauthorized trading in a brokerage account can lead to financial loss. If a brokerage firm denies system compromise, the account holder may still claim inadequate security measures. A statement of claim can seek compensation for losses, request an investigation into security protocols, and demand enhanced security measures. Legal advice from a professional in Kuala Lumpur is recommended for tailored guidance.

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Your client, as a lay person who uses a brokerage account for share trading under a brokerage firm. There was unauthorized trading found in your client's account. You raised the issue with the brokerage firm on behalf of your client. The brokerage firm replied that there was no compromise found in their system. The accountability should go back to the account holder as the trade came from your client's account. And they said there is a chance that your client's login credentials have been compromised. After investigation, there was a comprised in your client’s end. Please write a statement of claim
Here's a basic outline for a statement of claim:
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Statement of Claim
Plaintiff: Charlotte
Defendant: [Brokerage Firm Name]
Introduction:
*. The Plaintiff, Charlotte, is a lay person utilizing a brokerage account provided by the Defendant for share trading.
*. Unauthorized trading activities were detected in the Plaintiff's brokerage account, causing financial loss.
Claims:
*. The Plaintiff asserts that the unauthorized trades were conducted without her knowledge or consent.
*. The Defendant has denied any breach in their system, attributing the responsibility to the Plaintiff, suggesting compromised login credentials.
*. The Plaintiff maintains that adequate security measures should have been in place to prevent unauthorized access, regardless of compromised credentials.
Relief Sought:
*. Compensation for losses incurred due to unauthorized trading.
*. A thorough investigation into the security protocols of the Defendant.
*. Implementation of enhanced security measures to protect account holders from unauthorized access.
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You might need to adjust it according to specific details or legal advice. If you need more assistance, consider consulting a legal professional in Kuala Lumpur for advice tailored to your situation.