Discord Policy Inquiry Guide

Summary

To inquire about Discords policies, frame questions clearly: ask about the review timeframe for message reports, criteria for account bans, and the takedown process. Draft emails professionally, whether for personal use or on behalf of a client, to ensure clarity and compliance with Discords procedures.

Full Conversation

Full inquiry email
Sure, I can help you structure a full inquiry email to Discord Support. Here's a draft you can use:
---
Subject: Inquiry Regarding Discord's Policies on Message Reports, Account Bans, and Takedowns
Dear Discord Support Team,
I hope this message finds you well. I am seeking clarification on a few aspects of your platform's policies and procedures. I would appreciate your assistance in providing detailed information on the following points:
*. Timeframe for Review: Could you please provide information on the average timeframe Discord takes to review and act on message reports? Understanding this will help set expectations for response times.
*. Criteria for Account Bans: What criteria or guidelines does Discord use to determine when an account ban is necessary? Any specific details on this process would be greatly appreciated.
*. Process for Takedowns: Can you outline the process and timeframe for serving takedowns on specific content? Knowing the steps involved will help me ensure compliance with your policies.
Thank you for your attention to these matters. I look forward to your response at your earliest convenience.
Best regards,
[Your Name]
---
Feel free to customize this email as needed.
And make it on behalf of the client
To draft an inquiry email on behalf of a client, you can adapt the following template:
---
Subject: Inquiry on Behalf of a Client Regarding Discord's Policies
Dear Discord Support Team,
I hope this message finds you well. I am writing on behalf of my client, who seeks clarification on Discord's policies and procedures. We would appreciate your assistance in providing detailed information on the following points:
*. Timeframe for Review: Could you please provide information on the average timeframe Discord takes to review and act on message reports? Understanding this will help us set expectations for response times.
*. Criteria for Account Bans: What criteria or guidelines does Discord use to determine when an account ban is necessary? Specific details on this process would be greatly appreciated.
*. Process for Takedowns: Can you outline the process and timeframe for serving takedowns on specific content? Knowing the steps involved will help ensure compliance with your policies.
Thank you for your attention to these matters. We look forward to your response at your earliest convenience.
Best regards,
[Your Name]
[Your Contact Information]
---
Feel free to modify the email as needed to better suit your client's needs.