Deposit Dispute Resolution Guide

Summary

Tenants can dispute deposit deductions through a protection scheme if they disagree with charges like emergency cleaning. Review your tenancy agreement for clauses on maintenance and cleaning. Request an itemized list of cleaning costs from your landlord. Emergency cleaning is typically urgent and costly, but no specific timeframe defines it. Consult a housing advisor or solicitor for further guidance.

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Can I ask for my money back due to appliances not working when I had rented a house in the UK? I have moved out but agreeing deductions
To help you with your situation, could you clarify if you reported the faulty appliances to your landlord or letting agency during your tenancy? This information can help determine your rights regarding deductions and refunds.
Yes especially the dish washer I couldn’t use for the whole time which is year. And the landlord did send engineers but the problem was never fixed.
It sounds like you've taken the necessary steps to address the faulty dishwasher during your tenancy. Here are some general points regarding your rights:
- Tenants have a right to repair under the Landlord and Tenant Act *.
- If repairs are not made in a reasonable time, tenants can claim compensation.
- Document all communication and attempts to fix the issue.
Did you agree to any specific deductions related to the dishwasher when you moved out?
No, the only reason I want to ask for it now is because they’re trying to deduct * from me
It seems like you're dealing with an issue regarding deductions from your deposit due to unresolved appliance issues. Here are some steps you can consider:
- Review Your Tenancy Agreement: Check if there are any clauses regarding maintenance and deductions.
- Document Everything: Gather all communications with your landlord/letting agency regarding the dishwasher.
- Deposit Protection Scheme: If your deposit was held in a protection scheme, you can dispute the deduction through them.
- Formal Complaint: Consider writing a formal complaint to your landlord or letting agent.
- Seek Mediation or Legal Advice: If needed, consult a housing advisor or solicitor for further assistance.
Have you received any explanation from your landlord regarding the deduction?
No it is not deductions for appliebces not working the deductions are for cleaning etc
Case Rating: *
It seems like your issue is related to deposit deductions for cleaning rather than the faulty appliances. Here's what you can do:
- Review Tenancy Agreement: Check clauses related to cleaning and deposit deductions.
- Request an Itemized List: Ask your landlord for a detailed breakdown of the cleaning costs.
- Dispute via Deposit Protection Scheme: If you disagree with the deductions, you can dispute them through the scheme your deposit is held in.
Did your landlord provide any specific details or evidence for the cleaning deductions?
Hes saying it was an emergency cleaning service what is accepted as a emergency cleaning service
Case Rating: *
In general, an "emergency cleaning service" typically refers to urgent cleaning required due to unforeseen circumstances, such as severe mess or hazard that needs immediate attention. It's often more expensive due to the urgency.
Did your landlord provide any evidence or specifics about why the cleaning was considered an emergency?
How many days does it have to be for the emergency cleaning service
Case Rating: *
There's no specific number of days defining an "emergency cleaning service" in UK law. It depends on the urgency and necessity of the cleaning, typically immediate or within a short timeframe due to urgent circumstances.
Has your landlord provided details on why the cleaning was deemed an emergency?