Retaliation In Iowa Apartments

Summary

The user is facing retaliation at her apartment complex in Iowa. She was told by the manager that she could terminate her lease early without penalties. The manager claimed this information came from the corporate office and confirmed it via text. The user has faced issues with the cleanliness of the building and has been prevented from cleaning common areas. She has tried to contact the corporate office and city housing inspector but has not received a response. The user is seeking advice on how to handle this situation.

Full Conversation

It is about retaliation at Apt Complex I live at.
Could you please provide more details about the retaliation you're experiencing? Are there any specific incidents you could share?
Told I could get out of my lease early with no penalties
Who told you that you could terminate your lease early without penalties?
The manager..
Do you have any written proof or witnesses to confirm the manager's statement about terminating your lease early without penalties?
Said it came from corporate
Do you have any email or written communication from the corporate office regarding the early termination of your lease without penalties?
Yes via text
What is the content of the text message you received from the corporate office regarding the early termination of your lease without penalties?
She said...I talked with Corporate and you can be relieved of lease with no penalty
What state are you located in? This is important as lease laws can vary by state.
Iowa..Warren COunty
What is the exact issue you're facing with the apartment complex?
I have asked Manage on numerous occasions about the cleanliness of building and bed bugs. She looks me straight in eyes and said no! I went to our pets control person and asked a couple of questions...she lied to me. She said I could Not talk to their vendors
What actions have you taken so far regarding this issue?
Well I tried to talk to corporate...left messages. Then tried home inc...and city housing inspector..but no one called me back
What is the name of your apartment complex? This will help me provide you with more specific information.
Prairie Rose Senior Apts.
What is the exact wording of the text message you received from the corporate office regarding the early termination of your lease without penalties?
Can I forward to you? And how please
Sure, you can forward the text message to us. Please take a screenshot of the message and attach it to this chat.
I'm having trouble
What specific trouble are you facing while trying to attach the screenshot?
I click on screenshot..says attach to clipboard .but not sure what to do after
After taking a screenshot, you should be able to attach it by clicking on the "attach" or "upload" button in our chat, then selecting the screenshot from your device.
Attached
What is the content of the screenshot you attached?
The text
What is the exact wording of the text message from the corporate office regarding the early termination of your lease without penalties?
Not from corporate..through Kaylene the manager
What exactly did Kaylene, the manager, say in the text message about terminating your lease early without penalties?
Left corporate message that I wanted in writing. No response
What actions have you taken since you didn't receive a response from corporate?
Nothing yet
What is your plan now since you haven't received a response from the corporate office?
That's why I tried this app...lol
What is the exact wording of the text message from Kaylene, the manager, regarding the early termination of your lease without penalties?
Hello Pam. This is Kaylene and I have talked to Corporate and they will relieve you of your lease with a 30 day written notice
What is the duration of your original lease agreement?
1 year moved in March *
What is the end date of your original lease agreement?
Feb but they do them 3 months early?
What do you mean by "they do them 3 months early"? Are you referring to the lease renewal process?
In Dec she will start renew but I don't think she will mine
What makes you think that the manager won't renew your lease?
Becuz she said I can break lease early .no penalty
What is the date of the text message where the manager stated you could break the lease early without penalty?
Tues July * at *:* am
What actions have you taken since receiving the text message from the manager stating you could break the lease early without penalty?
Just looking on line for help...home inc has helped with HUD rules about retaliation
What specific retaliation are you experiencing from the apartment complex?
Oh..like I have to have permission to do anything
What specific actions or decisions have you been prevented from taking without permission from the apartment complex?
Well any other resident can clean common areas but not me
What is the reason given by the management for not allowing you to clean the common areas?
Because someone said I left wet floor..which is a lie and I have witnesses to prove it.
What actions have you taken to address the accusation of leaving a wet floor?
Told her I dry with a hole thru middle of towel over broom to dry right after
What was the manager's response when you explained your method of drying the floor?
Well you can work outside but no cleaning inside ..
What is the name and contact details of the corporate office you have been trying to reach?
ParaMark
What is the full address of ParaMark?
* Airport View Dr SW, Rochester MN phone # *-*
What is the exact wording of the lease agreement regarding early termination?
Let me find it...
What are the terms mentioned in your lease agreement about early termination and penalties?
Found lease...am looking up
What does your lease agreement say about early termination and penalties?
I'm trying to send you pic but you don't show on "share"
I'm sorry for the inconvenience, ****. Our platform currently doesn't support picture sharing. Can you describe the situation or the document you're trying to share?
Termination
What type of termination are you referring to? Is it employment, lease, or contract termination?
Termination of tenancy .
What is the reason for the termination of your tenancy?
Landlord may terminate this agreement for the following
What are the specific reasons your landlord has given for the termination of your tenancy?
#* tenant non compliance 2material failure to carry out obligations under state, landlord tenant act
What state are you in? The rules for tenant non-compliance vary by location.
3drug related crim act
What state are you located in? This will help me provide accurate information about drug-related criminal acts and tenant laws.
4threatens lives...
I'm sorry to hear about your situation. Can you please clarify in which state this is happening?
Iowa
What specific threats were made and were they reported to the police?

In Iowa, landlords can terminate a lease for drug-related criminal activity or threats to others' safety.
No threats from me
What actions have you taken since receiving the termination notice?
Had home inc send booklet about HUD rules
What specific rules in the HUD booklet are you referring to?
Rental housing handbook for landlords and tenants
What specific information or rules from the "Rental Housing Handbook for Landlords and Tenants" are you seeking clarification on?