Tenant Rights And Compensation

Summary

Unauthorized access and delayed repairs can justify compensation or early lease termination. Document incidents and propose a resolution to avoid legal action. Consider small claims court if unresolved.

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Yes both are documented in emails between ourselves, our letting agent about the boiler, the letting agent that let in the surveyor without authorisation, as well as security footage of the person entering the flat
Great, having documentation strengthens your case. Here are the next steps:
- Prepare Evidence: Compile emails, security footage, and any other documentation.
- Send a Letter Before Action: Formally request compensation and mention your intention to go to small claims court if unresolved.
- Small Claims Court: If no resolution, you can file a claim online.
Would you like guidance on how to file a claim?
Would an early exit of our current tenancy agreement prior to the notice to leave date be a viable alternative that we can offer to the property owners in place of compensation?
Yes, offering an early exit from your tenancy agreement could be a viable alternative to compensation. Here's a suggestion on how to propose it:
- Clearly outline the breaches (unauthorized access and boiler repair delay).
- Propose the early exit as a mutually beneficial resolution.
- Mention that this would avoid the need for legal action and compensation claims.
Would you like help drafting a proposal letter?