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Apartment Refund Legal Steps
Summary
If you encounter a refund issue with a rental agreement in Nigeria, first review any written agreements or communications with the agent and the person in charge of the room. Send a formal demand letter requesting a refund within a specific timeframe. If unresolved, you can file a complaint with the Nigerian Consumer Protection Council (CPC) or pursue legal action through small claims court. The Nigerian Consumer Protection Council (CPC) Act supports consumers seeking redress for unfair practices, which may apply to your situation. Consider consulting a lawyer for further assistance if needed.Full Conversation
Hello,I have an issue I went to an agent to seek for an apartment so the agent took me to a share apartment room a * bedroom flat because all I needed was a room so he told me there’s room available in * bedrooms flat in which we are the people living the house would be paying to the people who rented the apartment so the amount for agreement and committion was * naira in which I have a paid * out of 260k after * weeks due to the fact am having issues with money to pay my remaining balance for so I decide to find a partner since it’s me and my friend that wanted to share the room which we were two in other to pay the money early I decide to find a third person who would say with me,knowing the fact we would be three in the room so I told the person in charge of the room that we would be three person sharing the one room I want to rent,has a normal way to share a that there won’t be an issue if I bring someone else in the future so they said they can’t allow three person that what they agreed with the agent was two person so I told them if they won’t agree three person in the room I would be paying so said if am to have a wife who would be staying with me by accident due to the result of marriage then you would be complaining about it so I told them that I won’t be renting the room that I want them to refund me since I haven’t moved in yet and also I haven’t received a receipt of payment to the room. So the excuse they are making his that I would have to wait until someone else rent the apartment before they are refund my money that since already two week have payed the money and they’ve spent it now I don’t know what to do what his the legal procedure I can go to recover my money back because I do t think they are ready to pay me back my money
It seems you have a valid issue regarding the refund. Here's what you can do:
- Check your written agreement with the agent and the person in charge of the room.
- Send a formal demand letter requesting a refund within a specific period.
- If unresolved, consider filing a complaint with the relevant housing authority or small claims court.
Where are you located? This can help in providing more specific legal information.
- Check your written agreement with the agent and the person in charge of the room.
- Send a formal demand letter requesting a refund within a specific period.
- If unresolved, consider filing a complaint with the relevant housing authority or small claims court.
Where are you located? This can help in providing more specific legal information.
Can you give an example and law That can back me up regarding my refund
You can refer to the following Nigerian law to support your claim for a refund:
- Nigerian Consumer Protection Council (CPC) Act: This act ensures that consumers have the right to seek redress in case of unfair practices. The agent's refusal to refund your money could be considered an unfair practice.
Consider the following steps:
- Review any written agreements or communications.
- Send a formal demand letter requesting a refund within a specific timeframe.
- If unresolved, file a complaint with the Consumer Protection Council (CPC) or small claims court.
Where exactly are you located? This will help provide more specific legal information.
- Nigerian Consumer Protection Council (CPC) Act: This act ensures that consumers have the right to seek redress in case of unfair practices. The agent's refusal to refund your money could be considered an unfair practice.
Consider the following steps:
- Review any written agreements or communications.
- Send a formal demand letter requesting a refund within a specific timeframe.
- If unresolved, file a complaint with the Consumer Protection Council (CPC) or small claims court.
Where exactly are you located? This will help provide more specific legal information.
Can you give example of the letter I can send to the agent and also the people in charge of the room
Sure, here is an example of a formal demand letter you can send to both the agent and the person in charge of the room:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Agent's Name]
[Agent's Address]
[City, State, ZIP Code]
Subject: Demand for Refund of Payment
Dear [Agent's Name],
I hope this letter finds you well. I am writing regarding the payment of *,* Naira made on [Date] for a room in a *-bedroom flat located at [Property Address]. Due to unforeseen circumstances and a misunderstanding about the number of occupants allowed in the room, I am requesting a full refund of my payment.
Despite not having moved into the property and not receiving a receipt of payment, I was informed that a refund would only be issued once a new tenant is found. This condition is unacceptable as it was not disclosed at the time of payment.
Under the Nigerian Consumer Protection Council (CPC) Act, consumers are entitled to seek redress for unfair practices. I believe the refusal to refund my payment constitutes an unfair practice. Therefore, I amformally demanding a full refund of *,* Naira within 14 days from the date of this letter.
Failure to comply with this request will leave me no choice but to pursue further legal action through the Consumer Protection Council (CPC) and possibly small claims court.
I hope we can resolve this matter amicably and promptly.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
---
Make sure to send this letter via a method that provides proof of delivery, such as registered mail or courier service.
Would you like assistance on the next steps if they do not respond within the timeframe?
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Agent's Name]
[Agent's Address]
[City, State, ZIP Code]
Subject: Demand for Refund of Payment
Dear [Agent's Name],
I hope this letter finds you well. I am writing regarding the payment of *,* Naira made on [Date] for a room in a *-bedroom flat located at [Property Address]. Due to unforeseen circumstances and a misunderstanding about the number of occupants allowed in the room, I am requesting a full refund of my payment.
Despite not having moved into the property and not receiving a receipt of payment, I was informed that a refund would only be issued once a new tenant is found. This condition is unacceptable as it was not disclosed at the time of payment.
Under the Nigerian Consumer Protection Council (CPC) Act, consumers are entitled to seek redress for unfair practices. I believe the refusal to refund my payment constitutes an unfair practice. Therefore, I amformally demanding a full refund of *,* Naira within 14 days from the date of this letter.
Failure to comply with this request will leave me no choice but to pursue further legal action through the Consumer Protection Council (CPC) and possibly small claims court.
I hope we can resolve this matter amicably and promptly.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
---
Make sure to send this letter via a method that provides proof of delivery, such as registered mail or courier service.
Would you like assistance on the next steps if they do not respond within the timeframe?
Can I you give me example of the letter I want to send to people in charge of the room apart from the agent
Sure! Here's an example of a letter you can send to the person in charge of the room:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Person in Charge's Name]
[Property Address]
[City, State, ZIP Code]
Subject: Demand for Refund of Payment
Dear [Person in Charge's Name],
I hope this letter finds you well. I am writing regarding the payment of *,* Naira made on [Date] for a room in a *-bedroom flat located at [Property Address]. Due to unforeseen circumstances and a misunderstanding about the number of occupants allowed in the room, I am requesting a full refund of my payment.
Despite not having moved into the property and not receiving a receipt of payment, I was informed that a refund would only be issued once a new tenant is found. This condition is unacceptable as it was not disclosed at the time of payment.
Under the Nigerian Consumer Protection Council (CPC) Act, consumers are entitled to seek redress for unfair practices. I believe the refusal to refund my payment constitutes an unfair practice. Therefore, I am formally demanding a full refundof *,* Naira within 14 days from the date of this letter.
Failure to comply with this request will leave me no choice but to pursue further legal action through the Consumer Protection Council (CPC) and possibly small claims court.
I hope we can resolve this matter amicably and promptly.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
---
Make sure to send this letter via a method that provides proof of delivery, such as registered mail or courier service.
Would you like assistance on the next steps if they do not respond within the timeframe?
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Person in Charge's Name]
[Property Address]
[City, State, ZIP Code]
Subject: Demand for Refund of Payment
Dear [Person in Charge's Name],
I hope this letter finds you well. I am writing regarding the payment of *,* Naira made on [Date] for a room in a *-bedroom flat located at [Property Address]. Due to unforeseen circumstances and a misunderstanding about the number of occupants allowed in the room, I am requesting a full refund of my payment.
Despite not having moved into the property and not receiving a receipt of payment, I was informed that a refund would only be issued once a new tenant is found. This condition is unacceptable as it was not disclosed at the time of payment.
Under the Nigerian Consumer Protection Council (CPC) Act, consumers are entitled to seek redress for unfair practices. I believe the refusal to refund my payment constitutes an unfair practice. Therefore, I am formally demanding a full refundof *,* Naira within 14 days from the date of this letter.
Failure to comply with this request will leave me no choice but to pursue further legal action through the Consumer Protection Council (CPC) and possibly small claims court.
I hope we can resolve this matter amicably and promptly.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
---
Make sure to send this letter via a method that provides proof of delivery, such as registered mail or courier service.
Would you like assistance on the next steps if they do not respond within the timeframe?
But they they refuse to refund me what can I do
If they refuse to refund you, you can consider the following steps:
- File a complaint with the Nigerian Consumer Protection Council (CPC).
- Take legal action through the small claims court.
- Consult a lawyer for further assistance and to explore other legal remedies.
Would you like more details on how to file a complaint or proceed with legal action?
- File a complaint with the Nigerian Consumer Protection Council (CPC).
- Take legal action through the small claims court.
- Consult a lawyer for further assistance and to explore other legal remedies.
Would you like more details on how to file a complaint or proceed with legal action?
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