Mortgage Servicer Compliance Concerns

Summary

If you believe your mortgage servicer is not following the original loan document regarding interest and fees, review your mortgage agreement to understand the terms. Compare the servicers actions with the agreement. If discrepancies exist, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) for further investigation. Consider seeking legal advice from a real estate attorney for personalized guidance.

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I don’t think my mortgage lender’s servicer is following the original mortgage loan document when it comes to interest and fees.
****, could you please tell me where you are located? This will help me provide you with more specific information regarding your mortgage situation.
Can you analyze the documents
****, I can't analyze documents directly, but I can provide general advice. Since you're concerned about your mortgage lender's practices, consider:
- Reviewing your mortgage agreement for terms on interest and fees.
- Comparing the servicer's actions with the agreement.
- Filing a complaint with the Consumer Financial Protection Bureau (CFPB).
Would you like more information on how to file a complaint or other steps you can take?