Leasing Fee Dispute Resolution

Summary

If you havent signed a lease in Maryland, youre not obligated to pay additional fees not mentioned in the agreement. Landlords cannot impose arbitrary charges. Its advisable to request a detailed explanation of any unexpected fees in writing. Consider drafting a formal letter to the leasing agent to clarify the situation.

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I’m moving Thursday and have completed all the way through the application process but the leasing agent called out of the blue today saying I have to pay an additional * for an admin holding fee (even tho the unit is ready and she mistakenly forgot to apply that charge to me prior to approval) and that the fee is non refundable or cannot be deducted from rent balances
Hey ****! That sounds frustrating. Did you sign a lease agreement yet? If so, did the lease mention any admin holding fee?
No
Hey ****! Here are some key points about lease agreements in Maryland:
- If you haven't signed the lease, you aren't legally bound to pay any additional fees.
- Any fees should be clearly mentioned in the lease agreement.
- Landlords cannot charge arbitrary fees not included in the lease.
Would you like more information on how to address this with your leasing agent?
Yes
Case Rating: *
Hi ****! When dealing with leasing agents, it's important to know your rights. You can start by pointing out that you haven't signed a lease agreement yet, and any additional fees should be clearly mentioned in the lease. It might also be helpful to get everything in writing and ask for a detailed explanation of the fee.
Would you like assistance in drafting a formal letter or email to address this issue with your leasing agent?
Yes
Case Rating: *
Certainly, ****! Here's a template for a formal letter/email you can use to address the issue with your leasing agent:
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Subject: Clarification on Additional Admin Holding Fee
Dear [Leasing Agent's Name],
I hope this message finds you well. I am writing to seek clarification regarding the additional $* admin holding fee that was recently communicated to me.
As per our previous discussions and the application process, there was no mention of this fee. Additionally, I have not yet signed a lease agreement that outlines such a charge. I kindly request a detailed explanation of this fee and its necessity, as I was informed that the unit is ready for occupancy.
I would appreciate it if you could provide this information in writing at your earliest convenience. Clear communication is essential to ensure that all terms are transparent before proceeding further.
Thank you for your understanding and prompt attention to this matter.
Sincerely,
****
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Feel free to modify the template as needed. If you have any more questions or need further assistance, just let me know!