Bank Funds Withheld Complaint

Summary

Banks in Texas have the right to withhold funds if theres a valid reason, such as an outstanding loan. They must provide a valid explanation, and written agreements are usually binding. If your bank ignores your inquiries, you can file a complaint with the Texas Department of Banking. Visit their website, click on Consumer Assistance, choose File a Complaint, and follow the instructions provided.

Full Conversation

I just came from our bank since 18 years with them and they delined and refuse to tell who gave them permission to not giving the money and they said it was my loan officer the one I had just spoke in the phone that ik it
Hello **** ****, I understand your situation. Can you please clarify your location and if there was any written agreement between you and your loan officer? This information will help us in providing accurate advice.
Fort Stockton Texas
Hello **** ****, in Texas:
- Banks have the right to withhold funds if there's a valid reason, for example, an outstanding loan.
- The bank must provide a valid explanation.
- Written agreements are usually binding.
Can you provide more details on the agreement with your loan officer?
My husband has no nothing involved in this matter and he's retired goes in there but he's been getting it for some time and the loan officer didn't answer my call nor the clerk would hangout the phone
Hello **** ****, I understand your frustration. In Texas:
- It's your right to get clear communication from your bank.
- Banks should not ignore customer inquiries.
- If not satisfied, you can file a complaint with Texas Department of Banking.
Would you like information on how to file a complaint?
Yes please
Great! Here's how to file a complaint with the Texas Department of Banking:
*. Visit their website: www.dob.texas.gov
*. Click on 'Consumer Assistance'
*. Choose 'File a Complaint'
*. Follow the instructions provided.
They will investigate your issue further.
Yes thank you
Hello **** ****, you're welcome! If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help you navigate your legal concerns.
❤️
Hello **** ****, I'm glad that I could assist you. Please feel free to reach out if you have any more legal questions in the future. Take care!
Likewise
Hello **** ****, it was a pleasure assisting you with your legal concern. Don't hesitate to reach out if you have any more questions in the future. Stay safe and take care!