Used Car Title Dispute

Summary

Amy purchased a used car from a dealership in Indiana. The dealership misplaced the title and after a month, provided a title with her name misspelled, voiding the title. Amy has made several attempts to contact the dealership to rectify the issue but has not received a satisfactory response. She has considered seeking legal advice and has filed a complaint with the states Department of Motor Vehicles and Consumer Protection Division.

Full Conversation

I bought a jeep from a used car lot on september 6th. After i had paid and did all of the paper work,i was told they misplaced the title and would mail it to me. I made several calls asking about it.Finally, on October 6th my boyfriend went and picked up the title. Got it to me. Looked at it and "j.j", The owner,had wrote my name in the buyer section,and spelled it wrong,voiding the title. Now my dealer plate has expired,and its taken me * weeks to get him to even call me back. Im out of a car because of there mistake. I think i should be compensated for it. I paid for the car in full. As is. I almost lost my front tires,doi g the speed limit because they hadnt tightened the lug nuts on my tires. They have shown no remorse for scamming me
What state are you located in, ****? This will help me provide the most accurate information regarding your situation.
Indian
What actions have you taken so far to resolve this issue?
Several calls and one visit
What was the outcome of your visit to the dealership?
Nothing
What was the response from the dealership when you visited them regarding the voided title?
They gave me a title that they made a.mistake on
What was the exact mistake made on the title?
They filled in my name and spelled it wrong
What is the correct spelling of your name and how did they spell it on the title?
It is **** and they spelled it Randall
Did you get any written proof or documentation about their commitment to correct the mistake on the title?
No. I am having trouble getting them to answer my calls
Have you considered seeking legal advice or filing a complaint with your state's Department of Motor Vehicles or Consumer Protection Division?
Yes
Have you already filed a complaint with your state's Department of Motor Vehicles or Consumer Protection Division?
Yes