Summary
The user found glass in a drink they purchased. They contacted the manufacturer who offered coupons as compensation. The user accepted the coupons but did not sign any agreement. They have preserved the glass and the bottle as evidence. They were advised to consider filing a complaint with the Arkansas Attorney Generals office and to seek legal advice. They were also informed about the Center for Arkansas Legal Services that provides free legal aid to eligible individuals.Full Conversation
I bought a drink and it had glass in it
I'm sorry to hear that, ****. Did you suffer any injury because of the glass in the drink?
Thankfully no
That's a relief, ****. Did you contact the manufacturer or seller about the issue?
Yes they told me they would look into it and offered me coupons
What state are you located in? This will help me provide the most accurate information regarding consumer protection laws in your area.
Arkansas
What was the response from the manufacturer or seller after their investigation?
General Information:
- Arkansas has strict product liability laws.
- You can file a complaint with the Arkansas Attorney General's office.
They haven't gotten back with me they did offer me coupons over the phone
Did you accept the coupons or ask for a different form of compensation?
General Information:
- Accepting compensation may affect your legal rights in some cases.
- Arkansas Attorney General's office contact: * Center Street, Suite *, Little Rock, AR *, (*) *-*.
I did accept the coupons
Did you sign any agreement or waiver when accepting the coupons?
General Information:
- Signing a waiver may limit your ability to pursue further legal action.
- Always consult with a legal professional before accepting compensation.
No I haven't signed anything
Did you document the incident or keep the glass found in the drink?
General Information:
- Evidence is crucial in product liability cases.
- Keep all related documents and the defective product, if possible.
Yes I have the glass and I have the bottle it came in with glass still in it and I was at work it should be on camera and I told my manager right when it happened
That's good, you've preserved evidence. Have you considered filing a complaint with the Arkansas Attorney General's office? Their contact is * Center Street, Suite *, Little Rock, AR *, (*) *-*.
I wasn't sure what steps I needed to take
To file a complaint with the Arkansas Attorney General's office, you can visit their website or call them directly at (*) *-*.
Ok thank you
You're welcome, ****. If you have any more questions or need further assistance, feel free to ask.
Ok
Have you considered seeking legal advice from a lawyer to understand your rights and possible actions in this situation?
General Information:
- It's advisable to consult a lawyer in product liability cases.
- Arkansas Bar Association can help find a lawyer: * Cottondale Ln, Little Rock, AR *, (*) *-*.
I have but I don't have money upfront for it
Are you aware of legal aid services in Arkansas that offer free or low-cost legal assistance? They might be able to help you.
No I'm not I've been searching for them and this was the closest I've found with out having money upfront
Are you aware of the Center for Arkansas Legal Services? They provide free legal aid to eligible individuals. Their contact is * W 6th St, Little Rock, AR *, (*) *-*.
No I'm not
The Center for Arkansas Legal Services provides free legal aid to eligible individuals. Their contact is * W 6th St, Little Rock, AR *, (*) *-*.
Ok thank you
You're welcome, ****. If you need further assistance, don't hesitate to reach out.
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