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Consumer Rights For Appliances
Summary
If an appliance is faulty and the company fails to repair or replace it, you can file a complaint with the texas attorney generals consumer protection division. For disputes under $20,000, consider small claims court, which is quick and inexpensive. Legal advice may be beneficial for complex cases.Full Conversation
I bought an induction range from Bosch nd it doesn’t work correctly. It was purchased in June and it stopped working in December. At that time we contacted Bosch and they sent a repair person to the house. They tested it out and agreed it was unusable and ordered parts. The parts were back ordered and never sent the correct parts. The company lied to us about the parts availability, and have not completed the repair. After communicating our desire for a replacemen5
It sounds frustrating, ****. You might consider filing a complaint under the Texas Deceptive Trade Practices Act (DTPA). This law protects consumers from false, misleading, or deceptive business practices.
Would you like more information on how to file a complaint, or would you prefer to be connected to local lawyers who can better assist you with your case?
Would you like more information on how to file a complaint, or would you prefer to be connected to local lawyers who can better assist you with your case?
Replacement range, they now say they have found the part but have not told us when or how it was to be fixed, only that they refuse to replace the range. The warranty will run out in June this year. But the oven has not been useable since December.
It sounds like a frustrating situation, ****. Here are your options under the Texas Deceptive Trade Practices Act (DTPA):
- File a Complaint: Submit a complaint to the Texas Attorney General's Consumer Protection Division.
- Small Claims Court: Consider taking the issue to small claims court if the amount in dispute is under $*,*.
- Legal Assistance: Would you like to be connected to local lawyers who can better assist you with your case?
Would you prefer more information on any of these options?
- File a Complaint: Submit a complaint to the Texas Attorney General's Consumer Protection Division.
- Small Claims Court: Consider taking the issue to small claims court if the amount in dispute is under $*,*.
- Legal Assistance: Would you like to be connected to local lawyers who can better assist you with your case?
Would you prefer more information on any of these options?
yes more information on all three options please.
Case Rating: *
Sure, ****. Here is more information on each of the options:
- File a Complaint:
- You can submit a complaint to the Texas Attorney General's Consumer Protection Division.
- They can investigate the issue and potentially take action against the company.
- Small Claims Court:
- For amounts under $*,*, you can file a case in small claims court.
- You don’t need a lawyer, and the process is relatively quick and inexpensive.
- Legal Assistance:
- If you want more personalized help or if the issue is complex, seeking a lawyer might be beneficial.
- Lawyers can provide specific advice and represent you in court, if necessary.
Is there any specific information you need on any of these options?
Sure, ****. Here is more information on each of the options:
- File a Complaint:
- You can submit a complaint to the Texas Attorney General's Consumer Protection Division.
- They can investigate the issue and potentially take action against the company.
- Small Claims Court:
- For amounts under $*,*, you can file a case in small claims court.
- You don’t need a lawyer, and the process is relatively quick and inexpensive.
- Legal Assistance:
- If you want more personalized help or if the issue is complex, seeking a lawyer might be beneficial.
- Lawyers can provide specific advice and represent you in court, if necessary.
Is there any specific information you need on any of these options?
Which is the best option? The appliance cost about $*,*
Case Rating: *
Given the cost of the appliance ($*,*) and the ongoing issues with Bosch, here are your options:
- File a Complaint: Effective for initiating an investigation but may take time.
- Small Claims Court: Suitable for the amount, quick, and inexpensive.
- Legal Assistance: Best for personalized help and complex cases.
For the quickest resolution, small claims court may be your best option. Would you like more information on how to file in small claims court?
Given the cost of the appliance ($*,*) and the ongoing issues with Bosch, here are your options:
- File a Complaint: Effective for initiating an investigation but may take time.
- Small Claims Court: Suitable for the amount, quick, and inexpensive.
- Legal Assistance: Best for personalized help and complex cases.
For the quickest resolution, small claims court may be your best option. Would you like more information on how to file in small claims court?
yes
Case Rating: *
Filing in Small Claims Court in Texas:
- Amount: Suitable for disputes under $*,*.
- Process:
- File a petition at your local Justice of the Peace court.
- Pay a small filing fee.
- Attend the court hearing.
Would you like to know more about the specific steps for filing in your local court?
- Amount: Suitable for disputes under $*,*.
- Process:
- File a petition at your local Justice of the Peace court.
- Pay a small filing fee.
- Attend the court hearing.
Would you like to know more about the specific steps for filing in your local court?
yes
Case Rating: *
Filing in Small Claims Court in Texas:
- File a Petition: Go to your local Justice of the Peace court.
- Filing Fee: Pay a small fee when submitting your petition.
- Court Hearing: Attend the court hearing where you'll present your case.
Would you like assistance locating your local Justice of the Peace court?
- File a Petition: Go to your local Justice of the Peace court.
- Filing Fee: Pay a small fee when submitting your petition.
- Court Hearing: Attend the court hearing where you'll present your case.
Would you like assistance locating your local Justice of the Peace court?
yes
Case Rating: *
You can locate your local Justice of the Peace court in your county. Visit the Texas Justice Court Training Center website for more information on finding your specific court. If you have any more questions or need further assistance, feel free to ask!
You can locate your local Justice of the Peace court in your county. Visit the Texas Justice Court Training Center website for more information on finding your specific court. If you have any more questions or need further assistance, feel free to ask!
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