Vet Clinic Payment Dispute

Summary

The users pet was euthanized and the user paid for cremation services at a vet clinic in Shawnee, Kansas. The check cleared, but the clinic is withholding the pets remains, claiming the check didnt clear. The user has proof of payment from their bank, Community America Credit Union. The user was advised to contact the crematorium, Rolling Acres Memorial Gardens in Kansas City, Missouri, directly regarding the situation. The user was also advised that verbal agreements can be legally binding but are often hard to enforce without solid evidence.

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i wouldn’t say it’s a legal issue per say. we ended up putting our dog down last friday, we paid. the check was cleared 2 days ago but they told us they are keeping him for about another 5 days because the “check didn’t clear” is that legal?
What is the location of the vet clinic? This will help me provide accurate information about your rights and the laws in your area.
shawnee kansas
What is the name of the vet clinic? In Kansas, there's no specific law about holding pets due to payment issues. It's best to consult a local attorney.
Sunflower Vet Clinic
What was the agreement between you and the vet clinic regarding the payment and the release of your pet's remains?

Sunflower Vet Clinic, Shawnee, Kansas: (*) *-*.
we didn’t want him to be held all weekend so us as a family took him to the crematorium so he wasn’t there. they told us that they would take our check and give it directly to rolling acres and we didn’t have to deal with that. they also told us that we could either get a refund for our check and or just send it directly to rolling acres
Did you receive any written agreement or receipt from the vet clinic or crematorium regarding the payment and release of your pet's remains?
verbal , it also switched ownerships beforehand and they made the process a lot harder
What proof do you have of the verbal agreement? In general, verbal agreements can be legally binding but they are often hard to enforce without solid evidence.
we have evidence that the payment went through, no verbal agreement but we we’re supposed to get a emailed receipt of payment
What is the name of the bank that cleared the check? This could be useful as proof of payment. In general, if a payment has been made and cleared, services should be rendered as agreed.
community america credit union
What is the contact information for Community America Credit Union?
i’m not quite sure
Community America Credit Union, Shawnee, Kansas: (*) *-*. It might be helpful to contact them for a statement showing the cleared check.
we have that, but if we bring it and show up do they legally have to give him to us?
What is the name and location of the crematorium where your pet's remains are being held? This information will help me provide you with their contact details.
rolling acres, i believe in kansas city missouri
What is the contact information for Rolling Acres?
im not sure
Rolling Acres Memorial Gardens, Kansas City, Missouri: (*) *-*. You may want to contact them directly regarding your situation.