Xfinity Billing Dispute Resolution

Summary

If you are being charged for equipment you never received, you can file a complaint with the Washington State Attorney Generals office. Additionally, consulting a consumer rights attorney may help resolve the issue.

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Xfinity has been charging for 4 years for equipment that got stole before i ever got it and when i went in to the nearest store location and told what had happen they never took it off my bill
Hello John, I'm sorry to hear about your situation. To provide you with the best guidance, could you please let me know your location? Different regions have different consumer protection laws.
Washington state peirce county
Hello John, I understand your frustration. In Washington state, the Attorney General's office handles consumer complaints. You can file a complaint against Xfinity online. Also, you could consider speaking with a consumer rights attorney.