Unauthorized Car Repair Charges

Summary

In Texas, repair shops must obtain your authorization before performing any work on your vehicle. The Texas Deceptive Trade Practices Act (DTPA) protects consumers from unauthorized repairs. You can file a complaint with the Texas Department of Licensing and Regulation (TDLR) if unauthorized work is done. Even without documentation, verbal agreements can be considered. Gather all relevant information about the repair and contact TDLR to explain the situation. Consider seeking legal advice if necessary.

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Received repair bill for my car without permission for work done
****, it sounds like you might have a potential case, especially if the repair shop did not get your authorization before performing the work.
Can you tell me which state you're in? This will help me provide more specific information about the relevant consumer protection laws.
TX
****, in Texas, repair shops are required to get your authorization before performing any work on your vehicle. Here are some relevant points:
- Texas Deceptive Trade Practices Act (DTPA) protects consumers from unauthorized repairs.
- You can file a complaint with the Texas Department of Licensing and Regulation (TDLR).
Do you have any documentation or communication regarding the repair authorization?
No
****, even without documentation, you still might have a strong case. The Texas Deceptive Trade Practices Act (DTPA) protects consumers, and verbal agreements can be considered.
~Texas Department of Licensing and Regulation (TDLR)
Phone: (*) *-*
Website: www.tdlr.texas.gov

Do you need help with how to proceed with a complaint?
Yes
****, you can file a complaint with the Texas Department of Licensing and Regulation (TDLR) using their online form or by calling them. Here are some steps to help you:
*. Gather all relevant information about the repair, including dates, costs, and details of the unauthorized work.
*. Contact TDLR and explain the situation.
*. Consider seeking legal advice if necessary.
Would you like more information on how to file the complaint online or any other assistance?
No
****, it sounds like you have a strong case. If you need further assistance, consider consulting with a consumer protection attorney who can provide specific advice based on your situation. If you have any more questions, feel free to ask!