Price Dispute After Purchase
Summary
In Utah, no explicit law prevents a seller from increasing the price after a sale, but general contract principles may apply. It could be argued that the sale was final when you paid the advertised price. Document all communications with the company, consult with a consumer rights attorney, and consider filing a complaint with Utahs Division of Consumer Protection. For disputes under $11,000, seek advice from a local Small Claims Court.Full Conversation
I have purchased an item for $* and I have the receipt and everything. The company is coming back saying that they miss typed the price and after I purchased the item they are making me return the item or pay the difference
Hello ****, could you please provide me with your location to give you the most accurate information? Also, did you purchase the item online or in a physical store?
Online
Hello ****, in many jurisdictions, once a sale is finalized, the price cannot be changed retrospectively. However, laws vary depending on your location. Could you please specify your location?
I’m in utah
Hello ****, in Utah:
- No explicit law prevents a seller from increasing the price after sale.
- However, general contract principles may apply.
- It could be argued that the sale was final when you paid the advertised price.
You might wish to seek legal advice.
So what to recommend
I recommend:
- Document all communications with the company.
- Consult with a consumer rights attorney.
- File a complaint with Utah's Division of Consumer Protection if needed.
- Seek advice from a local Small Claims Court for disputes under $*,*.