Summary
False advertising on gaming platforms can be addressed under the Texas Deceptive Trade Practices Act. Arbitration clauses often require disputes to be settled outside of court, but exceptions may apply. Review the arbitration agreement, gather evidence, and consider contacting the gaming platforms customer service. Consulting a lawyer can provide specific advice on your case.Full Conversation
I'm have came across a gaming platform that is not playing what they advertise. They are creating symbols for there games that do not exist in game play so it cheats the players out of there odds to win
That sounds frustrating. In Texas, false advertising and deceptive trade practices are taken seriously. Here’s some general information:
- Texas Deceptive Trade Practices Act (DTPA) protects consumers from false advertising.
- You may consider filing a complaint with the Texas Attorney General's Consumer Protection Division.
Have you tried contacting the gaming platform’s customer service to resolve this issue?
No but there diclamer says all cases will be settled with arbitration
In Texas, arbitration clauses are common and can limit your ability to take legal action in court. However, you can still take these steps:
- Review the arbitration agreement carefully.
- Gather evidence of false advertising.
- Contact the gaming platform's customer service for resolution.
Would you like guidance on how to proceed with arbitration or further action?
Yes please
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For arbitration guidance, consider these steps:
- Understand the Arbitration Process: Review the rules and procedures outlined in the agreement.
- Prepare Your Evidence: Gather all relevant communications, advertisements, and discrepancies.
- File a Claim: Follow the instructions in the arbitration agreement to initiate a claim.
If you need further assistance, feel free to ask!
So do I have to settle in arbitration
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In Texas, if there's an arbitration clause in your agreement, you're typically required to settle disputes through arbitration rather than court. However, certain exceptions might apply, such as if the arbitration clause is deemed unconscionable. It might be worthwhile to consult a lawyer for specific advice on your case.
Ok thanks
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It seems like you're dealing with a situation involving false advertising and arbitration clauses. While arbitration is generally binding, there might be exceptions, so consulting a lawyer could provide clarity. If you need more guidance on arbitration or legal advice, feel free to reach out!
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