Identity Theft Legal Steps
Summary
If youre dealing with identity theft and data mishandling by Santander and the ICO, report the issue to Action Fraud and contact Santander for an investigation. If dissatisfied, reach out to the Financial Ombudsman Service. For data mishandling, file a complaint with the ICO and consider legal advice from a solicitor specializing in data protection. If the ICO refuses to investigate, appeal their decision with additional evidence. Check the ICOs data retention policies and consult a solicitor for further guidance.Full Conversation
Rose
Hi Rose! How can I assist you with your legal issue today?
I have had a identity theft by Santander consumers and ico has protected them
Rose, I'm sorry to hear about your situation. Identity theft can be quite distressing. Here's some general guidance on what you can do in England:
- Report the identity theft to Action Fraud, the UK’s national reporting centre for fraud and cybercrime.
- Contact Santander to inform them of the fraud and request an investigation.
- You can also reach out to the Financial Ombudsman Service if you're dissatisfied with Santander's response.
- Consider seeking advice from a solicitor specializing in identity theft or fraud cases.
Is there a specific aspect of the situation you'd like more information on?
The financial Ombudsman Service has also protected them and shared my medical evidence whilst investigating this case
It sounds like you're in a difficult situation, especially with sensitive information like medical evidence involved. You might want to consider the following steps:
- Data Protection Complaint: You can file a complaint with the Information Commissioner's Office (ICO) if you believe your data was mishandled.
- Legal Advice: Consult a solicitor who specializes in data protection and identity theft to explore your legal options.
Is there a specific part of this process you'd like more information about?
Ico has refused to investigate and i logged a complaint in * thry were reprimanded for claiming not to know me
Case Rating: *
It seems like you've been facing challenges with the ICO and issues related to your data protection. You may want to consider taking the following steps:
- Appeal the ICO's Decision: You can challenge their refusal to investigate by providing additional evidence or clarification.
- Seek Legal Assistance: A solicitor specializing in data protection might help you navigate the complexities of your case.
Would you like more information on how to appeal or find a solicitor?
Ico investigator Bernard claimed he would save my data now they are claiming my data was destroyed in 2yrs a full contradiction
Case Rating: *
It sounds like you're dealing with significant issues regarding data handling and contradictions from the ICO. Here's a bit more information:
- Data Retention Policies: Check the ICO's data retention policies to see if they align with your claims.
- Legal Advice: It might be helpful to consult a solicitor specializing in data protection to explore your options.
Would you like more information on how to find a solicitor or proceed with the case?