Delayed Travel Insurance Claim

Summary

If your travel insurance claim with Monzo is delayed, first follow up directly with them for an update. If there is no resolution, file a formal complaint using Monzos official procedure. If the issue remains unresolved, you can escalate it to the Financial Ombudsman Service for further assistance.

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- Contact Monzo directly: Ensure you have followed up multiple times for an update.
- Formal Complaint: Use Monzo's official complaint procedure.
- Financial Ombudsman Service: If unresolved, escalate to the Financial Ombudsman Service.

Financial Ombudsman Service


Phone: * * *
Website: www.financial-ombudsman.org.uk

Would you like assistance with drafting the complaint?