Dormitory Key Loss Coverage

Summary

Adam lost his dormitory keys and is unsure if his legal insurance with Mawista covers the loss. He was advised to check the exact wording of his insurance policy and the universitys rules regarding lost keys for a clear understanding of his coverage.

Full Conversation

I am having my keys lost and I have legal insurance but I don’t if it will cover it or not
What type of keys are you referring to, ****? And what does your insurance policy state about lost items?
My dormitory room keys
Does your insurance policy specifically cover lost keys or is there a general clause about lost personal belongings?
I think it is only covered when the keys are lost in university premises
Does your university have any specific rules or policies regarding lost keys?
no
What is the name and location of your university? This will help me provide you with the appropriate contact details for your situation.
Germany
What is the name of your insurance company?
Mawista
What is the exact wording of the clause in your insurance policy regarding lost keys?
I don’t have that
Could you please contact your insurance company, Mawista, to get the exact wording of the clause regarding lost keys? This will help us understand your coverage better.
pk
What is the name of your university in Germany?