Insurance Claim Liability Clarification

Summary

Allianzs statement using We understand is not an admission of liability. It reflects the claimants perspective, not Allianzs acceptance of responsibility. If pursuing a claim, consulting a legal professional for advice is recommended.

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is this statement an acceptance or admission by Allianz? Their response to this statement is 'The use of the words “We understand” is intended to demonstrate that the FF’s understanding as to what the Complainant is claiming as to the cause of the damage. This was not intended to be an acceptance or admission of any facts.'
The statement from Allianz indicates that they did not intend to accept or admit any facts regarding the cause of damage. They clarify that the phrase "We understand" was meant to reflect the claimant's perspective, not Allianz's admission. It seems they're avoiding taking responsibility or acknowledging fault. If you’re considering a claim against Allianz or PIB, it might be beneficial to consult with a legal professional to explore your options. Do you need information on how to pursue a claim or connect with a lawyer for assistance?
"Allianz authorised PIB to proceed with repairs, which included storage of contents items. A make-safe was completed over the hole in the garage roof in an attempt to mitigate further damages from occurring. We understand that due to the failure of this make safe, water did enter the garage and had caused damage and rusting to your car and its parts." would this statement be an acceptance or admission of the damage?
The statement, particularly the use of "We understand," does not constitute an acceptance or admission of liability by Allianz. It simply reflects the claimant's perspective on the events. Allianz's response clarifies that this phrase was not intended as an acknowledgment of responsibility. If you're considering pursuing a claim, consulting with a legal professional for tailored advice would be beneficial. Do you need help in finding a lawyer or more information on how to proceed with a claim?