Insurance Claim Process Explained

Summary

If your dads insurance policy has substantial limits, it should cover the other partys damages up to those limits. The insurance company typically provides a defense attorney and handles most of the communication. Its common for the other party to file a claim later if injuries or damages become apparent. Contact the representative named in the email for clarification and stay informed by keeping all correspondence. Consulting a local attorney can provide additional guidance based on Kentucky laws.

Full Conversation

Lisa
Hi Lisa! How can I assist you with your legal issue today?
my dad was in a car accident and unfortunately it was his fault. At the time there were no injuries for both parties. He now just received an email a month later that the other party has filed a claim against his insurance and for damages and an injury. His policy limits are good, *,* for liability and *, * for damages. Will his insurance take care of this for him?
Hi Lisa,
Given the details you provided, here's some general information:
- Your dad's insurance should cover the claim up to the policy limits.
- The liability limit of $*,* should cover any bodily injury claims.
- The property damage limit of $*,* should cover damages to the other party's vehicle.
Is there anything specific about the claim or the process you are concerned about?
Will they try to sue my dad outside his policy limits?
Hi Lisa,
Generally, if the damages exceed your dad's policy limits, the other party might try to sue for the excess amount. However, this is not common if the policy limits are substantial. It’s advisable to consult with a local attorney for a more detailed assessment.
Would you like information on contacting a local attorney or court?
I feel his limits are substantial
Hi Lisa,
Given the substantial policy limits, it's less likely but not impossible for the other party to sue for excess damages. Consulting with a local attorney can provide a clearer perspective based on Kentucky laws.
Would you like information on contacting a local attorney or the nearest court?
Won't his insurance provide attorneys to resolve this outside the courts?
Hi Lisa,
Yes, your dad's insurance company typically provides a defense attorney to handle claims up to the policy limits. This is a standard part of liability coverage.
Would you like more information on what steps to take next or details about local legal resources?
Ok so this is all very normal for what the other party has done?
Yes, it's common for the other party to file a claim later, especially if injuries or damages become apparent after the initial incident.
Would you like more information on what steps to take next or details about local legal resources?
The email really didn't say next steps. Just gave us a name who was going to help resolve the claim
Hi Lisa,
It sounds like your dad's insurance company is handling the claim. Here are a few steps you can take next:
- Contact the person named in the email to understand the process and what is expected.
- Ensure your dad keeps all correspondence and documents related to the claim.
- If needed, consult a local attorney for further advice.
Would you like help finding a local attorney or more details on the next steps?
Shouldn't they call him to let him know what is going on? Or will they resolve this on their own?
Hi Lisa,
Typically, the insurance company will handle most of the communication and resolution with the other party. However, it's a good idea for your dad to stay in touch with the person named in the email to stay informed.
Would you like more information on what questions to ask the representative or details on finding a local attorney for additional support?
Does the other party file with their insurance first? Or do they immediately file with my Dad's?
Hi Lisa,
In most cases, the other party may choose to file a claim directly with your dad's insurance company, especially if they believe your dad is at fault. They could also file with their own insurance and have their insurer seek reimbursement from your dad's insurer.
Would you like more information on what steps to take next or details about local legal resources?
How can we know if they are seeking reimbursment or filing directly with my dad?
Hi Lisa,
To determine whether the other party is seeking reimbursement through their insurance or filing directly with your dad's insurer, consider these steps:
- **Contact the Representative:** Reach out to the person named in the email for clarification.
- **Review Correspondence:** Check any documentation or emails for specific details on the claim.
- **Speak with the Insurance Company:** Your dad's insurance company can provide specific information about the claim and the process.
Would you like more details on the types of questions to ask the representative or additional legal resources?
Surely his policy will cover her damages correct?
Hi Lisa,
Given your dad's policy limits, his insurance should cover the other party's damages up to the policy limits:
- **$*,* for liability**: Covers bodily injuries.
- **$*,* for property damage**: Covers vehicle or property damage.
Is there anything specific about the policy coverage you are still concerned about?