Universal Credit Document Submission

Summary

If youre experiencing difficulties with submitting documents to Universal Credit, continue to use your UC journal for communication and emphasize the urgency of your situation. Consider using special delivery for mailing documents to ensure they reach the correct department. If you need further assistance, the Citizens Advice Bureau can provide free guidance and may help advocate on your behalf. Since you mentioned you cant talk, contacting them through email or online services might be beneficial.

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MY PROBLEM IS MOSTLY TEHNICAL AT THE MOMENT, I HAVE ALL MY MEDICAL HISTORY FOR THE PAST * YEARS AND UC50 FORM AND UCD386, I HAVE A RETURN ADDRESS FOR UC50, NOT FOR THE UCD368, THE EVEDENCE FOR BOTH IS IDENTICAL. IF THEY DID NOT SEND OUT letter then i need to communicate with them online? but there is no place to upload my documents medical ianywhere?
To address your technical issue with sending documents to Universal Credit (UC), here are some steps:
*. Contact UC/DWP: Use the helpline or your journal to ask for the correct procedure to send UCD368 documents, especially if you don't have a return address.
*. UC Journal: Write a detailed message in your UC journal requesting guidance on submitting documents, as you mentioned there's no online upload option.
*. Mailing Options: Consider sending the documents via special delivery to ensure they reach the right department.
Would you like assistance in contacting UC/DWP or more information on mailing options?
i have asked they have not replied * times
It's frustrating when you're not getting a response. In this situation, consider the following:
- Persistent Contact: Keep using your journal to ask for clarification and mention the urgency.
- Special Delivery: If mailing, ensure you use a tracked service for your documents.
- Citizens Advice Bureau: They can offer free guidance and potential advocacy on your behalf.
Would you like more information on contacting the Citizens Advice Bureau?
Thank you, it is ok
Case Rating: *
It seems you have taken several steps to address your issue with Universal Credit. If you're still facing challenges with document submission, consider reaching out to the Citizens Advice Bureau for additional support. They may assist in resolving technical issues or advocating on your behalf.
Would you like more information on contacting the Citizens Advice Bureau?
i can't talk
Case Rating: *
It sounds like you're dealing with a challenging technical issue regarding document submission to Universal Credit. Here are some steps you can consider:
- Persistent Contact: Continue using your journal to ask for guidance and emphasize the urgency of your situation.
- Mailing Options: Use special delivery for any documents to ensure they reach the correct department.
- Citizens Advice Bureau: They offer free guidance and might assist in advocating on your behalf.
Since you mentioned you can't talk, you might find it helpful to contact the Citizens Advice Bureau through email or their online services.
Would you like more information on how to contact the Citizens Advice Bureau?
ok thank you
Case Rating: *
It seems like you're dealing with ongoing challenges in submitting documents to Universal Credit. If you're still facing difficulties, here's a quick recap:
- Persistent Contact: Keep communicating through your UC journal about the urgency.
- Special Delivery: Use tracked mailing for document submission.
- Citizens Advice Bureau: Consider emailing them for guidance, as speaking isn't possible for you.
If you need more information about contacting the Citizens Advice Bureau, feel free to ask!